Support
GringoPMS — a Canarian Services LLC product
Need help with GringoPMS, the website or the iPhone or Android app? Write to us.
Write to us. Send an email to apps@gringopms.com. We reply by email as soon as we can.
What to tell us
- What you were trying to do and what happened (if a message appeared, copy it exactly).
- What you use it on: iPhone, Android or computer.
- The name of the company you use GringoPMS with.
- A screenshot, if you can.
- Never send your password or card details by email: we will never ask for them.
If you use GringoPMS for work
To get back into your account, or to change your role or what you can see, you can also ask whoever manages GringoPMS at your company: they can sort it out faster.
If you are a guest
For anything about your booking (times, access codes, payments), write to your accommodation: they hold your booking and can solve it.
Your data
To find out what data is stored or to ask for it to be deleted: